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Services Privacy Policy

With this privacy policy, we would like to inform you about how we process personal data for our services and products

Name and Contact Details of the Responsible Party

MEmob Plus FZ LLC
Zee Tower, office 206
P.O. box 72184
Dubai Media City
United Arab Emirates
Contact: Ihab El Yaman

Data Protection Officer

Should you have any questions about our data protection practices, the processing of your data or the protection of your rights as a data subject, you can contact us and our data protection officer as follows:

External Data Protection Officer

ePrivacy GmbH
represented by Prof. Dr. Christoph Bauer
Große Bleichen 21, 20354 Hamburg, Germany

If you have any questions or concerns regarding your information, please contact [email protected]

If you wish to communicate directly with our data protection officer (because you have a particularly sensitive matter for example), please contact them by post, as communication by email could always have security gaps. Please state in your request that your concern relates to MEmob Plus FZ-LLC.

Personal Data

Personal data is information about an identified or identifiable person. This includes the following categories of personal data that we process:

  • online identifiers (such as cookie IDs, IP addresses, advertising IDs)
  • information about your browsing behaviour

We may use your personal data for the following purposes:

  • statistical purposes
  • advertising purposes
  • fraud prevention and detection

Legal Basis

We base the processing of your data on the following legal bases:

  • your consent, if you have given us such consent (art. 6(1)(a) GDPR),
  • our legitimate interests (art. 6(1)( f) GDPR)
 

Legitimate Interests

When processing your data, we pursue the following legitimate interests:

  • improving our services,
  • protecting our systems against abuse,
  • statistical purposes,
  • marketing purposes
 

Storage Periods

We store your data for the following periods:

  • if you have consented to the processing: at most until you revoke your consent;
  • if we need the data for the execution of a contract, at most for as long as the contractual relationship with you exists;
  • if we use the data on the basis of a legitimate interest, at most for as long as your interest in deletion or anonymization does not outweigh the data;
  • insofar as statutory storage obligations exist, until the end of the storage periods.
 

Disclosure of your personal data

We may disclose your personal data to:

  • other legal entities within our group
  • our agents and service providers (e.g. providers of web hosting or maintenance services)
  • law enforcement agencies in connection with any investigation to help prevent unlawful activity
  • our business partners
 

Transfer to Third Countries

Data is being transferred to countries outside the European Economic Area. We only transfer personal data to third countries where the EU Commission has confirmed an adequate level of protection, or where we can ensure the adequate handling of personal data by means of contractual agreements or other suitable guarantees, such as certifications or proven compliance with international security standards.

  • United States (EU Standard Contractual Clauses)
 

Your Rights

As a data subject, you have the following rights:

  • to request information about the processing of your data, as well as to receive a copy of your personal data. Among other things, you may request information on the purposes of the processing, the categories of personal data processed, the recipients of the data (if a transfer is made), the duration of the storage or the criteria for determining the duration;
  • to receive personal data relating to you in a structured, common and machine-readable format or to transfer it to another person in charge;
  • to correct your data. If your personal data is incomplete, you have the right to complete the data, taking into account the purposes of the processing;
  • to have your data deleted or blocked;
  • to have the processing restricted;
  • to object to the processing of your data;
  • to revoke your consent to the processing of your data for the future
  • to lodge a complaint with the competent supervisory authority about unauthorised data processing.
 

Version of this Privacy Policy

May 2023

If our processes change, we adjust the information in this privacy policy.

Requirement or Obligation to Provide Data

Unless expressly stated, the provision of your data is not required or obligatory

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